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On-demand access to award-winning care

On-demand access to award-winning care

CARE: HOW, WHEN, AND WHERE YOU WANT IT

Kaiser Permanente's integrated system of care adapts to the way you live. In person, online, by phone, via video1—you have the flexibility to determine how you’ll get care from our award-winning physicians.2​ This on-demand access enables you to manage your care on your own terms, which sets everyone up for better health success. ​

PHONE

Call for 24/7 care advice from our registered nurses, make phone appointments with your physician, or receive text alerts for appointment and medication reminders.

ONLINE

Use our apps to get certain lab results, schedule appointments, and order your prescriptions online3​ for home delivery—often within 48 hours.

VIDEO

Have a $0 video visit1​ with your personal physician, a behavioral health clinician, or emergency medicine doctor by phone, computer, or tablet.

IN PERSON

Make same- or next-day appointments at any of our medical facilities, most offering doctors, lab, X-ray, and pharmacy together under one roof4​ so you get more done in one trip. ​

LIVE LIFE ON YOUR OWN TERMS

Health care shouldn’t limit your health—or your options. In our integrated health system—the leading system in the region5—we’ve removed the barriers between you and the control you want. With access to care on demand, you choose how you get care based on what best fits your needs at the time and never have to sacrifice the quality care our award-winning doctors deliver.2

Stay connected

  • Access your medical history and certain lab results via the KP app.
  • Schedule appointments, order prescriptions, and more online.3
  • Get 24/7 phone advice with nurses, and email your doctor.

Stay in control

  • Make in-person, phone, or video appointments.1
  • Access the care you need when traveling away from home.
  • Receive prescription text alerts and medication reminders online.

Save time

  • Get treated via video visit1​ or phone appointment.
  • Order prescriptions online or by phone for home delivery.3

Be flexible

  • Connect with your doctor in person, via video,1​ online, or by phone.
  • Schedule appointments, order prescriptions,3​ and more online.
  • Receive urgent care or emergency care based on your needs.

Balance work & life

  • Receive treatment in the office via video visit1​ or phone appointment.
  • Access your medical history and certain lab results via the KP app.
  • Get 24/7 phone advice with nurses, and email your doctor. ​

Access away from home

  • Visit 900 MinuteClinics outside of Kaiser Permanente regions for standard urgent care services.
  • Access urgent or emergency care when you are out of town anywhere in the United States or traveling internationally.

Care where you need us

Maryland

1. Abingdon Medical Center

2. Annapolis Medical Center
3. OPENING TBD​ Medical Center in Aspen Hill
4.​ Kaiser Permanente Baltimore Harbor Medical Center
5.OPENING 2021​ Bowie Fairwood Medical Center
6.​ Camp Springs Medical Center
7.​ Columbia Gateway Medical Center
8. Kaiser Permanente Frederick Medical Center
9.​ Gaithersburg Medical Center
10. OPENING 2022​ Medical Center in Hyattsville
11
.​ Kensington Medical Center
1
2.​ Largo Medical Center
13. OPENING 2022​ Lutherville-Timonium Medical Center
14.​ Marlow Heights Medical Center
15.​ North Arundel Medical Center
16.​ Prince George’s Medical Center
17.​ Shady Grove Medical Center
18.​ Silver Spring Medical Center
19.​ South Baltimore County Medical Center
20.​ Towson Medical Center (will close when Lutherville-Timonium Medical Center opens)
21. OPENING TBD​ Medical Center in Waldorf
22. OPENING 2021​ Well by Kaiser Permanente at Friendship Heights
23.​ White Marsh Medical Center
24.​ Woodlawn Medical Center

Virginia

25.​ Alexandria Medical Center

26.​ Ashburn Medical Center

27.​ Burke Medical Center
28. OPENING 2022​ Caton-Hill Medical Center ​
29.​ Colonial Forge Medical Center
30
.​ Fair Oaks Medical Center
31
.​ Falls Church Medical Center
32
.​ Fredericksburg Medical Center
33
.​ Haymarket Crossroads Medical Center
34.​ Manassas Medical Center
35.​ Reston Medical Center
36. OPENING 2022
Springfield Medical Center (adjacent to current facility)
37.​ Tysons Corner Medical Center
38.​ Woodbridge Medical Center

Washington DC

39.​ Kaiser Permanente Capitol Hill Medical Center

40.​ Northwest DC Medical Office Building ​

Click or tap to see disclosures and footnotes

1​ If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors and health care providers from providing care across state lines. Laws differ by state.

2​ The physicians who practice at Kaiser Permanente are recognized as Top Doctors in Northern Virginia Magazine​ (2021), Washingtonian magazine (2020), and Baltimore​ magazine (2020).

3​ For certain drugs, you can get prescription refills mailed to you through our Kaiser Permanente Mail Order Pharmacy. You should receive them within 3–5 days. If not, please call
1-800-700-1479​ (TTY 711), 24 hours a day, 7 days a week. Some medications are not eligible for Mail Order Pharmacy. Mail Order Pharmacy can deliver to addresses in MD, VA, DC, and certain locations outside the service area.

4​ When receiving care at Kaiser Permanente facilities.

5​ In the survey Best Health Insurance Companies for 2021 by Insure.com, Kaiser Permanente as a national enterprise is rated #1 overall among 15 companies. In the National Committee for Quality Assurance (NCQA) Commercial Health Plan Ratings 2021, our commercial plan is rated 5 out of 5, the highest rating in MD, VA, and DC. The 2019 Commission on Cancer, a program of the American College of Surgeons, granted Three-Year Accreditation with Commendation to the Kaiser Permanente cancer care program. The Mid-Atlantic Permanente Medical Group is the largest multispecialty medical group in the Washington, DC, and Baltimore areas and exclusively treats Kaiser Permanente members. Permanente doctors are recognized as Top Doctors in Northern Virginia Magazine (2021), Washingtonian magazine (2020), and Baltimore magazine (2020). According to NCQA’s Quality Compass  2021, we’re rated 5 out of 5 in 29 measures, including: controlling blood pressure (heart disease), blood pressure control (140/90) (diabetes), glucose control, colorectal screening, breast cancer screening, cervical cancer screening, childhood immunizations, prenatal check-ups, and postpartum care. Quality Compass is a registered trademark of the NCQA.

Temporary facility changes

As part of our response to the COVID-19 situation, we are temporarily consolidating Kaiser Permanente medical offices in the Mid-Atlantic region beginning on April 6.

Premier hospital partners

In addition to ensuring Kaiser Permanente physicians have privileges at all of the best hospitals in the region, we’ve carefully selected a group of top local hospitals to be Kaiser Permanente premier partners.1 ​ These hospitals meet high standards for quality and safety, and have been recognized for their award-winning care.

Ready to get started?

Call us at 1-877-218-9489​ (TTY 711) or schedule a Personal Appointment, and we’ll walk you through your options. Our friendly representatives are available, 7 days a week, 8 a.m. to 8 p.m. Hablamos español.

Enroll now

Connect with a Kaiser Permanente Medicare specialist​ in your area.

Call to enroll

Call 1-877-218-9489​ (TTY 711) to speak with a Kaiser Permanente Medicare Specialist.

Attend a seminar

Find a seminar​ in your area to learn more about our Kaiser Permanente Medicare health plans.

Concerned about affording coverage? We may be able to help.

Ready to enroll?

Set up a personal appointment

Connect with a licensed Kaiser Permanente Medicare Specialist in your area, on your schedule. Simply complete the form (click or tap to open)​ and we'll contact you to set up an appointment.

Connect now

Attend a seminar

Find a seminar​ in your area to learn more about our Kaiser Permanente Medicare health plans.

Call to enroll

Call 1-877-218-9489​ (TTY 711) to speak with a Kaiser Permanente Medicare Specialist 7 days a week, 8AM-8PM. They will walk you through your options and get you signed up right over the phone.

Enroll online

Enrolling in our Medicare Advantage Plans online is simple. Click or tap to be taken to our enrollment site,​ answer a few questions, and you're done.

Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc. ​ 2101 E. Jefferson St., Rockville, MD 20852

Kaiser Permanente is an HMO plan with a Medicare contract. Enrollment in Kaiser Permanente depends on contract renewal. You must reside in the Kaiser Permanente Medicare health plan service area in which you enroll.

For accommodations of persons with special needs at meetings, call 1-877-218-9489 (TTY 711).

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© 2021-2022 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc.

Page last updated on February 4, 2022 at 12 a.m. EST